First make sure your pop-up blocker is not preventing the window from opening:
If you're not seeing an issue there with that, then you need to add the following URL to your browser's site settings to allow the window to open:
1. Click the three dots at the top right of the browser:
2. Click on 'Settings':
3. Type 'Site Settings' and then click on 'Site Settings' that will be highlighted at the bottom:
4. Scroll all the way down and click 'Pop ups and redirects':
5. Scroll all the way down and click the 'Add' button under "Allowed to send pop-ups and use redirects":
6. Paste this URL and click the 'Save' button: https://login.yardiresidentscreening.com/
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